Privacy Policy

Last updated: May 29, 2025

At Pacewisdom Solutions ("we", "us", "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Connexly ("App"). Please read this policy carefully to understand our practices regarding your personal data.

By using Connexly, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

a. Personal Information You Provide

• Registration Information: When you register or log in using your email and OTP, we collect your email address.
• Profile Information: After login, when you complete your profile, we collect your name, contact number, profile image, date of birth, gender, address, and bio.
• Business Card Data: When you scan or upload business cards, we process and store extracted contact details such as name, phone number, email, designation, address, and notes.
• Notes: Any notes you add to contacts are stored.
• Device Contacts: With your permission, we access your phone contacts to save contacts locally on your device.

b. Automatically Collected Information

• Usage Data: We collect anonymous data about your interaction with the app, including features used, time spent, crash reports, and analytics to improve the app’s performance.
• Device Information: Device type, operating system version, unique device identifiers, and other technical data.

c. Device Permissions

• Camera access for card scanning
• Gallery access for image upload
• Microphone (for voice notes)
• Contacts (to save contact to phone)

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve Connexly features and services.
• Authenticate and manage your account.
• Extract and organize contact details from scanned business cards using AI technology.
• Sync your contacts securely with cloud storage.
• Allow export of contact data in CSV or Excel format.
• Send you push notifications related to app updates and relevant alerts.
• Monitor app usage and performance via analytics and crash reporting tools.
• Communicate with you for customer support and service-related updates.

3. How We Share Your Information

• We do not sell, trade, or rent your personal information to third parties.
• OpenAI for contact detail extraction.
• We may share your information with trusted service providers who assist in app functionality (e.g., cloud storage providers, analytics services), under strict confidentiality agreements.
• We may disclose information if required by law or to protect our rights.

4. Data Storage and Security

• We take reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
• Your data is stored securely on servers and encrypted where appropriate.
• Despite our efforts, no method of transmission or storage is completely secure — please use caution and avoid sharing highly sensitive information through the app.

5. Your Rights and Choices

• You can access, edit, or delete your profile information and stored contacts at any time within the app.
• You may revoke permission to access your phone contacts through your device settings.
• You can opt out of push notifications via device settings.
• To request deletion of your account or personal data, please contact us at the email below.

6. Third-Party Services

Use of third-party tools (e.g., OpenAI, Firebase) is subject to their respective privacy policies. We encourage reviewing them.

7. Children’s Privacy

Connexly is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us to request removal.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the app or on our website. Continued use of the app after changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns regarding these Terms, please contact us at:

Pacewisdom Solutions

Website: https://www.pacewisdom.com/

Email: Support Email